Support

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Email Support

Send us a message and we'll get back to you as quickly as possible, usually within 24 hours.

Email support@fitgpt.fit

Frequently Asked Questions

How does FitGPT track my food?

You have three options: type what you ate in plain English ("chicken sandwich and fries from Chick-fil-A"), scan a product barcode with your camera, or snap a photo of any nutrition label. FitGPT handles all three instantly.

Is the nutrition data accurate?

We use official nutrition data from restaurant websites and verified food databases for packaged products. For homemade meals, our AI provides estimates based on standard recipes and portion sizes. Actual values may vary slightly based on preparation.

Can I track homemade meals?

Yes! Just describe what you ate — "grilled chicken breast with rice and broccoli" — and FitGPT will estimate the nutrition based on standard serving sizes. The AI will ask follow-up questions about portions and cooking methods to be as accurate as possible.

How are my calorie targets calculated?

FitGPT uses the Mifflin-St Jeor equation with your age, height, weight, sex, and activity level to calculate your base TDEE. It then adjusts based on your goal (bulk, cut, or maintain) and syncs with Apple Health to account for your daily movement.

What is the physique analysis feature?

FitGPT Pro lets you upload progress photos (up to 7 per session). Our AI analyzes your physique, rates 9 body parts on a 0-100 scale, estimates body fat, identifies strong and weak points, and provides specific training recommendations. You can save up to 20 analyses to track progress.

How do the AI workout plans work?

Tell FitGPT how many days you train, what equipment you have, and how long your sessions are. It generates a complete 4-week program with exercises, sets, reps, RPE, rest periods, and progression. If you've done a physique analysis, it will target your weak points.

Is FitGPT free?

The free tier includes the AI coach, nutrition tracking (text, barcode, and label scanning), macro targets, weight tracking, logging streaks, and weekly summaries. FitGPT Pro adds physique analysis and AI workout plans.

Which restaurants are in the database?

We have nutrition data for 85+ popular restaurants including McDonald's, Chick-fil-A, Chipotle, Whataburger, Raising Cane's, Torchy's Tacos, Starbucks, Subway, Sweetgreen, and many more. We're always adding new ones.

Are my physique photos stored?

Your photos are sent to our AI for analysis but are not permanently stored on our servers after processing. The analysis results (ratings, insights) are saved to your account so you can track progress over time.

How do I delete my account?

You can delete your account from within the App's settings, or by emailing support@fitgpt.fit. All your data — including nutrition logs, workout plans, physique analyses, and chat history — will be permanently removed within 30 days.